Canny Review 2024, Features, Pricing and Alternatives

Canny is a widely used platform for managing customer feedback and feature requests. It helps businesses collect, analyze, and prioritize feedback, as well as track user input with basic features such as feedback boards, roadmaps, changelogs, and various integrations.

But Canny isn’t the perfect fit for every company. Its notable limitations might make other options more suitable for your needs.

If you’re a founder, product manager, or part of a product team looking at tools to handle customer feedback and feature requests, you’ve probably heard of Canny.

However, it’s worth considering some of the top alternatives available in 2024 before making your final choice.

Top 12 Canny Alternatives for 2024

Why Look for Alternatives to Canny?

1. High Cost: Canny’s pricing starts at $99 monthly or $948 annually. This very expensive pricing might be too steep for small businesses and startups, which could find similar tools at a lower cost.

2. Limited Feedback Collection: Canny mainly uses feature voting boards and some integrations, which can make it hard to gather feedback from other sources like emails or social media. A tool that integrates feedback from various channels might be more effective for efficient feedback collection.

3. Lack of Personalized Follow-Up: While Canny allows users informed you to post updates, it doesn’t easily let you send custom notifications to users who requested specific features.

This could lead to missed engagement opportunities. An alternative with better targeted communication features might help.

4. Potential for Biased Feedback: The voting boards in Canny can influence users to vote based on popularity rather than their own needs. Alternatives with more neutral feedback options might encourage more genuine user responses too.

5. Customization Limitations: Canny’s standard look may not align with your company’s branding. Alternatives that offer more customization can help you create a feedback experience that better fits your brand.

6. Lack of White Labeling: Canny doesn’t offer white labeling, which means its branding is visible to users.

Choosing a tool with white-labeling options can help maintain a consistent brand image and provide a more professional experience.

Best 18 Canny Alternatives in 2024

Here are some of the best alternatives to Canny:

1. Saylo

Saylo is the best customer feedback platform designed to help businesses understand their customers better and make data-driven decisions.

It provides a seamless way for companies to collect, analyze, and act on customer feedback, ensuring user insights and customer satisfaction are at the heart of product development.

Pros:

• User-Friendly Interface: Easy to navigate, ensuring quick adoption by teams.
• Scalable for Businesses: Whether small or large, Saylo adapts to your growth.
• Real-time Updates: Stay informed about the latest customer feedback instantly.
• Cost-effective: Affordable pricing plans suitable for all business sizes.
• Strong Support Team: Responsive customer service that helps you make the most of the platform.

Features:

• Multi-channel Feedback Collection: Gather feedback from websites, apps, emails, and more.
• Centralized Dashboard: View all feedback in one organized space.
• Advanced Analytics: Turn raw feedback into actionable insights.
• Customizable Feedback Forms: Tailor forms to fit your brand and specific needs.
• Automated Reporting: Generate detailed reports to track progress and trends.
• Integration with Popular Tools: Easily connect with Slack, Jira, and Trello tools.

Why Saylo is the Best Canny Alternative for Customer Feedback?

Saylo is the best feedback platform because it combines ease of use with powerful features that cater to business needs.

It helps you gather feedback and ensures that you can act on it effectively.

With Saylo, you get a comprehensive view of your customers' opinions, making it easier to prioritize features and improvements that matter most.

The platform’s affordability and robust reporting capabilities make it a top choice for any business serious about leveraging customer feedback for growth.

2. Supahub

Supahub excels in customer feedback management with its intuitive interface and feature-rich platform. It allows users to create feedback boards, manage public roadmaps, and keep track of changelogs.

Supahub also offers specific features tailored for enterprise customers, ensuring that larger clients have access to advanced tools more features and exclusive updates.

The platform’s advanced prioritization tools and customizable branding options make it appealing.

Its integration capabilities and affordability provide a competitive edge, especially for teams looking for an efficient and budget-friendly alternative to Canny.

Key Features: Feature Requests

• Feedback boards with voting and commenting
• Public roadmap
• Changelog
• Advanced prioritization module
• In-app feedback widget
• Custom branding

Pros:

• User-friendly and easy to set up
• More affordable than Canny
• Includes single sign-on (SSO) support
• Customizable appearance
• Free plan available
• Advanced prioritization features like weighted scoring
• Offers priority support for premium users

Pricing: A free plan is available, with paid plans starting at $15 monthly.

3. Savio

Savio centralizes feedback and integrates seamlessly with development tools, making aligning product updates with user needs easy. It features voting boards and categorization for better feature prioritization.

Savio's interface is user-friendly, and it supports various project management methodologies.

Its scalable pricing structure makes it suitable for both small teams and larger organizations, providing a versatile alternative to Canny.

Key Features: Feedback Collection

• Centralized product feedback
• Categorization of feature requests
• Prioritize feedback based on demand, impact, and alignment with business objectives
• Syncing status with development tools
• Feature request voting boards

Pros:

• Excellent for project management and collaboration
• Simple and intuitive interface
• Supports various project methodologies like agile and waterfall

Cons:

• Unresponsive Customer support
• Biased feedbacks report
• Fewer features compared to other tools like Supahub

Pricing:

• $49 per month for up to three team members
• $99 per month for up to ten team members
• $199 per month for larger teams

4. Roadmunk: Intuitive Interface

Roadmunk focuses on visualizing product roadmaps and managing feedback clearly and organizedly. It offers customizable roadmap views that help teams plan and communicate effectively.

The platform integrates with a range of tools, enhancing its utility for comprehensive feedback management.

Roadmunk’s emphasis on visual clarity and strategic planning makes it a strong contender for teams seeking a more visual approach.

Key Features:

• Roadmap visualization
• Feedback collection
• Prioritization tools
• Integration with project management tools

Pros:

Excellent for roadmap visualization

Easy integration with other tools

Flexible feedback management

Cons:

• It can be pricey for small teams.

Pricing: Plans start at $49 monthly, with more advanced features available at higher tiers.

5. Aha!

Aha! is designed to transform customer feedback into actionable insights and align product plans with strategic goals. It provides tools for managing feedback, creating roadmaps, and integrating with other development tools.

Aha!’s customizable features and detailed reporting help teams stay on track with their product development. Its strategic focus and robust integration capabilities offer a powerful alternative for managing feedback.

Key Features:

• Roadmap creation
• Feedback management
• Prioritization and goal-setting
• Integration with various tools

Pros:

• Extensive feature set
• Strong roadmap planning tools
• Customizable

Cons:

• Higher learning curve
• More expensive than some alternatives

Pricing: Plans start at $59 per month.

6. Productboard

Productboard centralizes and prioritizes feedback, offering tools to turn user input into actionable product strategies.

It integrates with development tools and features a user-friendly interface for effective feedback management.

Productboard’s focus on aligning feedback with product goals and its intuitive design makes it a valuable option for teams looking for a comprehensive feedback solution.

Key Features:

• Centralized feedback collection
• Feature prioritization
• Roadmap visualization
• Integrations with development tools

Pros:

• Strong feedback-to-insight capabilities
• Intuitive interface
• Good integration options

Cons:

• It can be costly for small teams.

Pricing: Starts at $49 per month, with additional features available at higher pricing tiers.

7. FeatureOS

FeatureOS provides a streamlined approach to managing customer feedback, with tools for collecting and prioritizing suggestions.

Its customizable workflows and integration options support various team needs, enhancing its functionality.

FeatureOS’s user-friendly design and flexibility make it a suitable alternative for teams seeking an effective and adaptable feedback management tool.

Key Features:

• Feedback collection and management
• Feature prioritization
• Roadmap creation
• Customizable workflows

Pros:

• User-friendly
• Good for small to mid-sized teams
• Customizable workflows

Cons:

• Limited advanced features

Pricing: Plans start at $29 per month.

8. ProductPlan

ProductPlan specializes in creating visual roadmaps and managing feedback. It offers customizable roadmap views and integrates with other tools, helping teams plan and communicate product development.

ProductPlan’s focus on visual clarity and effective feedback management supports clear strategic planning and decision-making.

Key Features:

• Visual roadmap creation
• Feedback integration
• Feature prioritization
• Collaboration tools

Pros:

• Strong visual roadmap tools
• Good collaboration features
• Easy to use

Cons:

• It can be expensive for new founders on a tight budget.

Pricing: Starts at $49 per month.

9. Upvoty

Upvoty provides feedback boards and public roadmaps to help teams collect and prioritize user input.

Its simple design standout features and affordability make it a practical alternative for teams needing an accessible and straightforward feedback management tool. Upvoty allows users to submit feedback easily without requiring a login.

Upvoty’s ease of use and cost-effectiveness appeal to teams looking for a budget-friendly solution.

Key Features:

• Feedback boards with voting
• Roadmap visualization
• Changelog updates
• Integration with other tools

Pros:

• Simple and intuitive interface
• Affordable
• Effective feedback organization

Cons:

• Lack of 24/7 customer support
• Fewer advanced features

Pricing: Plans start at $19 per month.

10. Frill

Frill simplifies feedback collection with its voting boards and customizable widgets. Its clean and intuitive design supports effective feedback management and allows teams to track feature requests efficiently.

Frill’s affordability and user-friendly interface make it an accessible option for teams seeking to efficiently manage customer feedback and feature requests.

Key Features:

• Feedback boards
• Feature request tracking
• Roadmap visualization
• Customizable widgets

Pros:

• Easy to set up and use
• Affordable pricing
• Clean, user-friendly design

Cons:

• Limited advanced features

Pricing: Starts at $15 per month.

11. Uservoice

UserVoice offers comprehensive tools for collecting, analyzing, and acting on customer feedback.

It integrates well with development tools and supports detailed feedback analysis. Uservoice’s robust features and focus on actionable insights make it suitable for managing complex product feedback and aligning with development goals.

Key Features:

• Feedback collection and analysis
• Feature request management
• Roadmap planning
• Integration with other tools

Pros:

• Comprehensive feature set
• Strong feedback analysis
• Good integration options

Cons:

• It's too expensive for early-stage startup founders.
• Poor onboarding process

Pricing: Plans start at $99 per month.

12. Trello

Trello adapts well to feedback management through its flexible board and card system.

Users can customize and integrate boards with other applications to suit their needs. Trello’s versatility and cost-effectiveness make it a popular choice for organizing and tracking feedback visually and intuitively.

Key Features:

• Customizable boards and cards
• Feedback collection via cards
• Integration with various apps
• Collaboration features

Pros:

• Highly customizable
• Integrates with many other tools
• Cost-effective

Cons:

• Not specifically designed for feedback management
• Lacks advanced feedback features

Pricing: A free plan for unlimited users is available, with paid plans starting at $5 per user per month.

13. Nolt.io

Nolt.io provides a straightforward platform for collecting and prioritizing feedback. Its clean and simple interface supports effective feedback management.

Nolt.io’s affordability and ease of use make it a practical alternative for teams seeking an uncomplicated and efficient feedback solution.

Key Features:

• Feedback boards
• Feature request tracking
• Roadmap and changelog features
• Custom branding options

Pros:

• Simple to use
• Affordable
• Customizable

Cons:

Limited advanced features

Pricing: Plans start at $12 per month.

14. Sleekplan

Sleekplan offers tools for feedback collection and feature request management with a user-friendly design.

It supports integration with various tools, enhancing its functionality. Sleekplan’s focus on simplicity and effective feedback management makes it a suitable option for teams looking for a straightforward feedback platform.

Key Features:

• Feedback collection and analysis
• Feature request management
• Roadmap visualization
• Customizable feedback forms

Pros:

• User-friendly
• Good feedback analysis
• Affordable pricing

Cons:

Limited advanced features

Pricing: Starts at $19 per month.

15. Fider

Fider provides a clean interface for collecting and managing customer feedback. It features voting boards and customizable options to help prioritize feature requests.

Fider’s focus on simplicity and effective feedback collection supports teams in making informed product decisions.

Key Features:

• Feedback boards
• Feature prioritization
• Roadmap and changelog
• Customizable widgets

Pros:

• Simple and effective
• Affordable
• Easy to use

Cons:

• Poor UX
• Fewer advanced features

Pricing: Plans start at $14 per month.

16. Featurebase

Featurebase focuses on streamlining feedback collection and prioritization. It offers tools to manage feature requests and integrate feedback into product planning.

Featurebase’s user-friendly design and integration capabilities make it a valuable alternative for teams needing an effective feedback management solution.

Key Features:

• Feedback collection and management
• Feature request tracking
• Roadmap visualization
• Integration with development tools

Pros:

• Effective feedback management
• Good integration options
• Affordable

Cons:

• Bad Customer support
• Poor Onboarding process
• Limited advanced features

Pricing: Starts at $25 per month.

17. Feedbear

Feedbear provides a platform for gathering and organizing customer feedback. Its features include voting boards and prioritization tools to manage user input effectively.

Feedbear’s simple interface and focus on feedback management make it a practical choice for teams seeking a clear and effective solution.

Key Features:

• Feedback collection
• Feature request management
• Roadmap and changelog
• Customizable feedback forms

Pros:

• Simple to use
• Affordable
• Good for engaging with users

Cons:

• Limited advanced features

Pricing: Plans start at $19 per month.

18. Astuto

With its intuitive platform, Astuto helps teams manage customer feedback. It offers tools for collecting, prioritizing, and tracking feature requests.

Astuto’s emphasis on usability and effective feedback management makes it a strong contender for teams looking for a practical, user-friendly alternative.

Key Features:

• Feedback collection and tracking
• Feature request management
• Roadmap and updates
• Customizable widgets

Pros:

• Easy to use
• Affordable
• Effective feedback management

Cons:

• Fewer advanced features

Pricing: Starts at $20 per month.

Conclusion: Saylo – The Best Alternative to Canny

Saylo stands out as the best alternative to Canny for several reasons:

• Customizable Feedback Forms: Tailor forms to gather the most relevant customer insights.
• Automated Feedback Analysis: Utilize machine learning for efficient feedback analysis, saving time and resources.
• Seamless Integrations: Easily manage feedback across platforms with integrations like Slack, Trello, and Jira.
• Affordable Pricing: Budget-friendly options make Saylo accessible for small businesses and startups.

Frequently Asked Questions (FAQs)

Are there free alternatives to Canny?

Yes, there are free alternatives like Saylo, Upvoty, and featureOS, many features which offer basic features at no cost, with more advanced functionalities available through paid plans.

Which Canny alternative is ideal for small businesses or startups?

Saylo is a great choice for small businesses and startups. It’s user-friendly, integrates easily with other tools, and has affordable pricing, making it perfect for smaller teams with limited resources.

Can I export data from Canny to another feedback platform?

Yes, most feedback platforms, including Canny and its alternatives, allow data export. Saylo offers support for data migration, making the switch to a new platform smoother.

What is an open-source alternative to Canny, and what are its benefits?

An open-source alternative is Fider. The main advantage of open-source tools like Fider is the ability to customize the software to meet your specific needs.

However, keep in mind that using an open-source solution often requires technical expertise for setup and maintenance.

What is a similar alternative to Canny?

Saylo is considered the best and most similar alternative to Canny. It not only matches Canny’s feedback management capabilities but also offers enhanced features that can take your product feedback process to the next level.