Bug tracking software that helps you ship better products
Collect, organize, and track bugs from users with our embeddable widget, powerful dashboard, and seamless development workflow integration. Never miss a critical bug again.
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The Challenge
Common pain points in bug tracking platform
Bug reports scattered across emails, support tickets, and social media make it impossible to track and resolve issues efficiently. Development teams waste time on duplicate reports, lack context about user environments, and struggle to prioritize which bugs to fix first. Without proper bug tracking, critical issues get lost and user frustration builds.
The Solution
How Saylo solves bug tracking platform
Saylo provides a centralized bug tracking system that captures detailed bug reports with screenshots, system information, and reproduction steps. Our smart duplicate detection eliminates redundant reports, while our prioritization system helps you focus on the most critical issues first.
How It Works
Simple 3-step process
Report Bugs
Users can easily report bugs with screenshots, system info, and detailed reproduction steps.
Organize & Prioritize
Automatically detect duplicates and prioritize bugs based on severity and user impact.
Track & Resolve
Convert bugs into development tickets and keep users informed about resolution progress.
Why Choose Saylo
Everything you need to collect and manage feedback
- User Bug Reporting
Collect detailed bug reports from users with screenshots, system information, and reproduction steps.
- Advanced Issue Management
Organize bugs by severity, priority, status, and assignee with comprehensive filtering and search capabilities.
- Development Integration
Connect with GitHub, Jira, Linear, and other development tools to seamlessly convert bug reports into development tasks.
- Bug Resolution Tracking
Track bug status from report to resolution, keep users informed about progress, and notify when fixes are deployed.
- Bug Analytics & Insights
Analyze bug patterns, identify common issues, and track resolution times to improve product quality.
- User Communication
Keep users informed about bug status, workarounds, and resolution progress to maintain satisfaction.
Integrations
Works with your existing tools
GitHub
Convert bug reports directly into GitHub issues with all context and attachments.
Jira
Sync bug reports with Jira tickets for comprehensive project management.
Linear
Create Linear tickets from bug reports with automatic context transfer.
Slack
Get instant notifications about critical bugs in your development channels.
Zendesk
Sync support tickets with bug reports to identify technical issues.
Discord
Receive bug notifications and updates in your Discord development server.
Benefits
How Saylo helps bug tracking platform
Improve Product Quality
Identify and fix bugs faster with comprehensive reporting and streamlined development workflow.
Reduce User Frustration
Address bugs quickly and keep users informed about progress to maintain satisfaction and reduce churn.
Streamline Development
Organize bug reports into actionable development tasks and track progress from report to resolution.
Build User Trust
Show users that you take bug reports seriously and work quickly to resolve issues.
Testimonials
Loved by bug tracking platform
“Saylo has transformed how we handle bug reports. We used to lose critical bugs in email threads, but now everything is organized and prioritized. Our bug resolution time has dropped by 60%.”
“The duplicate detection feature alone has saved us hours every week. No more wasting time on the same bug reported by multiple users.”
“Our users love being kept in the loop about bug fixes. The transparency has significantly improved our customer satisfaction scores.”
FAQ
Common questions about bug tracking platform
How does Saylo handle duplicate bug reports?
Our smart duplicate detection automatically identifies similar bug reports and consolidates them. This saves development time and ensures no critical bugs get lost in the noise.
Can users attach screenshots and files to bug reports?
Yes! Users can attach screenshots, videos, and other files to provide detailed context about the bug they're experiencing.
How do you prioritize which bugs to fix first?
Saylo uses a combination of user impact, bug severity, and business priority to help you focus on the most critical issues first.
Can I integrate bug tracking with my existing development workflow?
Absolutely! Saylo integrates with GitHub, Jira, Linear, and other development tools to seamlessly convert bug reports into development tickets.